The Call Centre

Testimonials

After-hours technical assistance

The Call Centre Ltd is the first point of contact for after hours calls, for our continually expanding business. CMS is Head Contractor to Housing New Zealand Corporation for almost seventy-five percent of the South Island. The calls sometimes involve urgent responses, and may be urgent Health & Safety issues, and even life threatening situations.  We at CMS place our full confidence in John and his team, who we have engaged for many years now, and their outstanding ability to cope with extreme pressure and demanding circumstances.  All work is managed professionally from the initial call to the end result. A comprehensive reporting system enables us to monitor the event from start to finish. We have no hesitation in recommending The Call Centre Ltd to any interested party in the future.

Thanks heaps

Tony Baas
Managing Director
Contract Maintenance Solutions

Recruitment services Support

“You and your team are quite often the first public voice of the New Zealand Fire Service that prospective recruits hear. It is important that the message they receive is professional, informative and helpful, The Call Centre meets these objectives and I would be happy to recommend your services to any one looking for a similar facility.”

Symon Mitchell
National Recruitment Manager
New Zealand Fire Service

Tertiary educational support services

“The Call Centre management and staff continuously work with us to understand our business and this enables them to take brochure orders on our behalf. We have established a partnership based on trust and understanding. Any concerns are dealt with immediately and because we have worked together to ensure The Call Centre’s CSRs have information readily available, any concerns are minor and easily remedied”.

Jean Anderson
Customer Services Manager
The Open Polytechnic of New Zealand