Call Centre solutions

Direct marketing sales support

The Call Centre Ltd has a vast wealth of knowledge and experience in fielding direct marketing sales calls from all media sources – TV, radio and print. The Call Centre recognises the special needs of these clients. The Call Centre provides a very efficient and cost-effective service to direct marketing clients. We use AR Remedy to streamline the inbound information-gathering process and to maximise the sales potential of these calls. We can also process credit card transactions on behalf of those clients that wish to outsource this element of their business. The Call Centre also uses the latest queuing technology to ensure that call responses are maximised and that abandonment rates are minimised.

Testimonial

“In selecting you for our supplier for overflow and after hour service, we had to be confident ...read more »