Customer Service

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Customer Service Call Centre

At The Call Centre, our staff have training in a wide array of fields and specializations.

Our customer service call centre representatives are capable of dealing with a wide range of customer service tasks. As one of the best contact centres NZ has to offer, we pride ourselves on delivering a great result for our customers and their clients. We offer our customers the best customer service and technical support experience for their customers.

When it is uneconomic for you to run a call centre in house, talk to the experts at The Call Centre.

Putting Your Customer’s First

Customer experience is quickly becoming the key defining feature of successful business today. In a world of instant reviews and social media, a poor customer experience can lead to a dramatic decrease in word of mouth referral business. As for most businesses today word of mouth is an extremely important channel for new business, you really can’t afford to get this wrong.

Our Call Centre Team

Unlike many of the larger call centres who will hire virtually anyone to fill the seat, we hand pick our staff with a focus on quality over quantity. This allows us to ensure that the people who will be dealing with your clients are the best in the business.